How
do I pick up will call tickets?
For Live
Nation concerts: If you have purchased
your tickets through Ticketmaster,
it is recommended that you collect your tickets in advance
of the show at any Ticketmaster
outlet with your Confirmation Number, Credit Card and
ID.
If you are unable to pick
up your tickets in advance, there will be a Will Call
booth on site.
If you are picking up tickets
that someone else has purchased, the ticket purchaser
needs to contact Ticketmaster
customer service in advance of the show in order to
switch the pick up name. If these arrangements have
not been made and you are not the ticket purchaser,
you will not be able to pick up the tickets.
Anyone picking up tickets
from the Malkin Bowl Ticketmaster Will Call booth at
the Main Gates must ensure they have ID and the matching
credit card used to purchase the tickets. You will not
be able to claim your tickets without these items.
For Theatre Under the Stars
events: Please refer to: www.tuts.ca
Can
I get a refund on my tickets?
For Live Nation concerts: Tickets are non-refundable.
Performance will continue rain or shine.
For Theatre Under the Stars
events: Please refer to: www.tuts.ca
When
is the Box Office open?
For Live Nation Concerts, the box office will open at
the door time listed on the ticket.
For Theatre Under the Stars
events: Please refer to: www.tuts.ca
How
do I contact the Box Office?
For Live Nation Concerts: Please contact the box office
at 1-855-985-5000.
For Theatre Under the Stars
events: Please refer to: www.tuts.ca
What
payment options do you accept?
Box office accepts all major credit cards such as AMEX,
MC and VISA, cash & debit for Malkin Bowl.
For Theatre Under the Stars
events: Please refer to: www.tuts.ca
Do
Children need their own tickets?
Children Rules: (Please note: Child Policy may vary
for different events). Any questions, please refer
to the contact section.
Umbrella Strollers are permitted
in the general admission area.
For Live Nation Concerts:
children under 4 years of age are admitted free, but
will not be allocated a seat for reserved seating events
without a ticket.
For Theatre Under the Stars
events: Please refer to: www.tuts.ca
